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from Troy Media
- Ontario's Business
- Ontario politics
- Ontario health care
- Ontario education
How generative AI is changing the future of customer service
The transition from overworked customer service staff to AI will happen quickly
Canada is suffering a care economy crisis
Canada’s governments must apply the lessons of COVID-19 to create a more gender-just future
Well meaning home care standards just wishful thinking
Nothing will change unless adequate resources are available and an effective system of inspection and enforcement is in place
ChatGPT no reason to move away from traditional teaching
ChatGPT is an impressive tool, but it is just that – a tool
Politics
National
Feds dish out $198 million in bonuses in 2022 – so far
Records indicate that figure may rise as the numbers are finalized
Business
Who’s paying attention to the essential details in your business?
Documenting, teaching and training your staff on what they need to do is critical to success
- A&E
- Books
- Health
- Life
- Environment
- Sports
- Travel
- Drive
Michael Caine is still going strong at 90
Picking favourites from Caine’s extensive film catalogue is a challenging proposition
Tying up the loose ends on Flora Macdonald’s story
Flora Macdonald, who helped Bonnie Prince Charlie escape after the Battle of Culloden, was nothing if not a practical woman
Machine learning predicts risk of death based on routine hospital tests
Computer analysis can help health-care system “learn” by providing information vital to improving care
Time magazine was once a giant
Time had a uniquely American vibe – tonally authoritative, irreverent, unawed by authority, and fond of winners
Researcher assessing ripple effects of rodent disease
Protecting vital wildlife could also reduce health risks for nature-loving humans
Tiger Woods is really dumb
So why do women take him so seriously?
On the road to travel trauma? How to find a better route
When things aren’t going quite according to plan, breathe
Hyundai Palisade Ultimate Calligraphy offers a lot for the price
Updated for 2023 with a new dashboard, steering wheel, air vents, front grille, lights and bumpers
Education
Satellite launch marks new milestone for made-in-Alberta space science
Second cube satellite built by student-led team will help scientists monitor wildfires
Your Money
Raising interest rates not the best way to fight inflation
A better way to cool inflation is to make Canadian workers more productive
Careers/HR
The five Ps of a successful job search strategy
Positioning, Process, Persistence, Presentation, Personality
Editor's Picks
China–brokered deal between Iran and Saudi Arabia catches world by surprise
A new crude oil bloc seems to be taking shape, apparently at the cost to the U.S. and the West
Science/Tech
Your roadmap to improving reporting and data analytics
How to increase reporting and querying functionality available to all end-users
Interviews
EDGE-QL unleashes flexibility for business growth
Provides business with the advantages of modern technology to enhance sales, reduce errors, and optimize productivity
